For more than 20 years, Community Care Access Centres (CACC) have been serving Ontario, connecting people who need health care with those who provide it. There are 14 CCACs currently in Ontario (although there were 43 when they started) and each is unique to the community it serves. Their common mission is “to deliver a seamless experience through the health system for people in our diverse communities, providing equitable access, individualized care coordination and quality health care.”
Finding the right office in the Toronto area can be confusing. Most of Toronto is covered by the Toronto Central CCAC however parts of Etobicoke fall into the Mississauga Halton Region, North York is covered by the Ontario Central CCAC and Scarborough is covered by the Central East Region. It is confusing but you can simply enter your home postal code here to find which office is responsible for your area.
The CCAC’s job is to help people live independently at home, apply for admission to day programs or supportive or assisted living, and apply to long-term care facilities. They learn your needs and then match you with the resources to fulfill them. Anyone can refer someone to them, and the majority of their clients (55%) are over the age of 65.